The iShoU app is a visitor experience system designed to discover what people think, feel and do in digitally mediated spaces. Recently it was used at the Hong Kong Maritime Museum and 3 conference events to gather new data and user testing to improve the interface.
The iShoU creatively quantifies visitor’s qualitative responses working seamlessly with encouraging feedback. It has become a great tool for visitors and museum staff.
The first round of testing at the Hong Kong Maritime Museum was for the 360 degree immersive environment “We are like vapours”. For this exhibition I led with the team the design and interaction for the interfaces across the 3 base languages of Traditional Chinese, Simplified Chinese and English.
The app was well received by the diverse cross section of users, locals, tourists, young and old. The questions pertaining to the visitor heightened prolonged interest in the exhibition content.
This system helps guide institutions and studios designing content and technology for digital spaces to know what visitors visit, participate and contribute in them. This service is for Institutions including exhibition, retail, scientific and domestic environments as knowledge of a persons experience informs the design, content, use and investment in these spaces.
The iShoU app was used at these venues in 2013
Hong Kong Maritime Museum > “We are like vapours”
Discover Research Dublin > ECloud World War 1, a 3D interactive archive
Digital Heritage Conference, Marseille, France > “We are like vapours”
Museums and the Web, Portland, USA > Pureland
Installations profiled by the Applied Laboratory for Interactive Visualization and Embodiment (ALiVE) an interdisciplinary research initiative, City University of Hong Kong
iShoU > Visitor Experience Evaluation Systems